1. Information We Collect

ExpoConnect collects information you provide when using our platform, including:

• Company information (name, registration number, business type)
• Contact information (name, email, phone number, address)
• Application details (vendor category, booth preferences, event selections)
• Payment information (processed through secure third-party payment processors)
• Website usage data (pages visited, search queries, device information)

2. How We Use Your Information

We use collected information to:

• Process vendor applications and connect you with exhibition events
• Communicate application status updates and event information
• Improve our platform and user experience
• Send relevant event notifications and marketing communications (with consent)
• Comply with legal obligations and enforce our terms

3. Information Sharing

We may share your information with:

• Event organizers (with your consent) to facilitate vendor participation
• Payment processors to complete financial transactions
• Legal authorities when required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Application data is retained for up to 3 years after the relevant event. You may request deletion of your data at any time.

5. Your Rights

Under Canadian privacy laws (PIPEDA), you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Withdraw consent for data collection
• Request deletion of your data
• Opt out of marketing communications

6. Contact Us

For privacy inquiries, please contact us at:

ExpoConnect
info@expoconnect.ca
Toronto, Ontario, Canada